Who we are
Our website address is: http://cotconcrete.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
SMS Messaging & Communications Privacy
City of Trees Construction LLC may communicate with customers and prospects via SMS (text message), MMS, phone calls, and email in order to provide estimates, project updates, appointment reminders, customer support, and promotional information (where permitted by law).
By providing your mobile phone number through our website, online forms, verbally, or by other means, you consent to receive SMS or MMS messages from City of Trees Construction LLC.
Message Types
Messages may include, but are not limited to:
- Appointment confirmations and reminders
- Project status updates
- Estimate and proposal communications
- Customer service responses
- Promotional or marketing messages (only with express consent)
Message Frequency
Message frequency may vary depending on your interaction with our company and the services requested.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
- STOP to cancel further SMS messages
- HELP for assistance
Once you opt out, you will no longer receive SMS messages unless you re-subscribe. Standard message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
Data Use & Sharing
We do not sell or rent your personal information, including mobile phone numbers, to third parties for their marketing purposes.
Your information may be shared only with trusted service providers that assist us in operating our business and communications systems, such as customer relationship management (CRM) platforms and messaging providers. These providers are permitted to use your information solely to perform services on our behalf and are required to protect your data.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is completely secure, we take appropriate measures to ensure your information is protected.
Your SMS opt-in data and consent records are securely stored and are not shared with third parties for marketing purposes.
Third-Party Messaging Providers
SMS messages may be sent using compliant third-party platforms, including but not limited to:
- Twilio
- Mailgun
- GoHighLevel
- LeadConnector
These providers comply with industry standards and carrier requirements for messaging privacy and data security.
